Privacy Policy

Information we collect

When you request insurance, we collect the details you provide, including your name, contact information, identification details, property or vehicle details, and the answers needed to obtain cover. You may upload identity documents, a driving licence, a vehicle registration, and other supporting documents.

We also keep application references, payment method and transaction details, policy status, communications, and basic technical information needed to operate and protect the website. We do not ask you to enter card details on Amenle for Whish or OMT payments.

How we use your information

We use your information to prepare quotations, submit applications to our partner insurer, verify payment, arrange cover, deliver policy documents, handle support and refund requests, prevent fraud, and meet legal or regulatory obligations. If you choose document reading, AI helps extract details from uploaded images; please check and correct the answers before submitting.

Who receives your information

We share the information necessary to quote and issue your insurance with our partner insurer. We may also use providers that support document processing, communications, hosting, and payments, only as needed to provide the service. We may disclose information where required by law. We do not sell your personal information.

Storage, security and your choices

We limit access to application records and documents to those who need them to provide or administer your insurance. We retain records for as long as needed for the policy, claims, disputes, and applicable legal requirements, then delete or anonymise them when no longer needed. No online service can guarantee absolute security.

To request access to, correction of, or deletion of your personal information, contact us using the address below. Some records may need to be retained to comply with legal obligations or administer an existing policy.